# Integration Not Showing Up?

## Why It Might Not Be Showing

### Did You Integrate the Head Script Correctly?

To verify that the head script is properly integrated, open your website and access the developer tools:

* Press **F12**, or
* Right-click on the page and select **"Inspect"**

Then navigate to the **Console** tab to check for any log messages or errors.

<figure><img src="/files/u2erNk1ngW6HQgu0iYOv" alt=""><figcaption><p>Click on the console icon</p></figcaption></figure>

Scroll through the console logs and look for messages like:

```
selected language en
Language English
```

{% hint style="info" %}
Note: These messages may vary depending on the selected language.
{% endhint %}

If you see these logs, it means the head script has been integrated correctly.

### Is There an Active Cache on Your Side?

Some shop systems store their current state in a cache. This can prevent newly integrated scripts from loading or executing properly, even if they are implemented correctly.

Please log in to your shop system and check if there is an option to clear or purge the cache. Once the cache has been cleared, the script should load and function as expected.

### Is Your Integration Script Loaded Correctly?

If your integration script isn’t being executed, try placing a simple `console.log('Mazing test')` at the beginning of your script.\
Then open your browser's developer console and check if the log appears.

* If you **see the log**, your script is loaded correctly – the issue likely lies within the script itself.
* If you **don’t see the log**, your script might not be integrated properly.

In case you're unsure or need support, feel free to reach out to Mazing for help with your integration.

### Does your getSKU return the correct value?

Shop URLs can sometimes be structured differently.\
For example, you can reach the same product with either of these URLs:

* <https://iamrecycled.nl/product/linoleum-tafel/>
* <https://iamrecycled.nl/product/linoleum-tafel>

***

#### Important: Trailing slash

As you can see, the second URL does **not** include a trailing slash (`/`).

If your `getSKU` method is not implemented correctly, it may return a value like:

* **"linoleum-tafel/"** (❌ incorrect)\
  instead of
* **"linoleum-tafel"** (✅ correct)

***

#### What you need to do?

* The method must return the value **exactly as your project is named in Mazing World** – no extra characters.
* Use `console.log` to check and verify the value your method returns.

***


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