# Request Support

## Submit a Support Request

If you're experiencing an issue, you can easily reach out to our support team by following these steps:

**1.)** **Visit the Mazing World platform** and click on **"Support Ticket"**.

<figure><img src="/files/iwPADgEvzVcq8wvAUa9t" alt=""><figcaption><p>Click on Support Ticket</p></figcaption></figure>

**2.)** A support form will appear where you can **briefly describe the issue** you're facing.

{% hint style="info" %}
*(Optional)* You can **attach screenshots or videos** to help us better understand and resolve the issue more quickly.
{% endhint %}

<figure><img src="/files/klaDn4jYbfytp6Ueo9SW" alt=""><figcaption><p>Submit your Ticket</p></figcaption></figure>

Once you've submitted the ticket, our support team will review your request and **get back to you as soon as possible**.


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