> For the complete documentation index, see [llms.txt](https://mazingxr.gitbook.io/mazing-world/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mazingxr.gitbook.io/mazing-world/faq/request-support.md).

# Request Support

## Submit a Support Request

If you're experiencing an issue, you can easily reach out to our support team by following these steps:

**1.)** **Visit the Mazing World platform** and click on **"Support Ticket"**.

<figure><img src="/files/iwPADgEvzVcq8wvAUa9t" alt=""><figcaption><p>Click on Support Ticket</p></figcaption></figure>

**2.)** A support form will appear where you can **briefly describe the issue** you're facing.

{% hint style="info" %}
*(Optional)* You can **attach screenshots or videos** to help us better understand and resolve the issue more quickly.
{% endhint %}

<figure><img src="/files/klaDn4jYbfytp6Ueo9SW" alt=""><figcaption><p>Submit your Ticket</p></figcaption></figure>

Once you've submitted the ticket, our support team will review your request and **get back to you as soon as possible**.