# Request Support

## Submit a Support Request

If you're experiencing an issue, you can easily reach out to our support team by following these steps:

**1.)** **Visit the Mazing World platform** and click on **"Support Ticket"**.

<figure><img src="https://3497237590-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWzFDCBJYsAI1jsAj4WvF%2Fuploads%2FpmZvIcARY9LD56vxNPrf%2Fimage.png?alt=media&#x26;token=5f4b5013-cb6e-4e29-b6c4-06add96eaf08" alt=""><figcaption><p>Click on Support Ticket</p></figcaption></figure>

**2.)** A support form will appear where you can **briefly describe the issue** you're facing.

{% hint style="info" %}
*(Optional)* You can **attach screenshots or videos** to help us better understand and resolve the issue more quickly.
{% endhint %}

<figure><img src="https://3497237590-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWzFDCBJYsAI1jsAj4WvF%2Fuploads%2FhPT5OVg3xWi0TuiTIEzS%2Fimage.png?alt=media&#x26;token=75f67ccf-8550-4ab6-b927-0fdb00224d21" alt=""><figcaption><p>Submit your Ticket</p></figcaption></figure>

Once you've submitted the ticket, our support team will review your request and **get back to you as soon as possible**.